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ALL INFORMATION AT A GLANCE

Dear guests,
it's that time again! We sincerely look forward to welcoming you back to the Hotel Riml in Hochgurgl. This time without handshakes and hugs, but with an open and warm smile.

The focus is on the health of our guests and employees. We want to ensure this through additional hygiene and precautionary measures. Please support us by following our recommendations. With your prudence you protect yourself, the other guests and your hosts! You can find out which adjustments you currently have to consider here:

BOOKING & ARRIVAL

We have adapted our cancellation conditions to the situation under the motto "Carefree on vacation". Bookings can be canceled or rebooked free of charge up to 48 hours before arrival. Of course, we still take care of the transport of your luggage from the lobby to your room and back.

Special case travel warning:

In the event of a travel warning that is valid for you, we grant a free cancellation option up to 48 hours before arrival!

OUR RIML TEAM

Our employees have received intensive training on important hygiene measures and in contact with guests. 

HYGIENE & SAFETY

As usual, we pay special attention to the high standards of cleaning when cleaning the rooms and cleaning the public areas. Your room is disinfected daily and in accordance with current hygiene standards with virucidal cleaning products. Several disinfection columns in the public areas of the hotel enable optimal hand hygiene. The public areas, handrails, toilets, lifts and lift buttons and much more. are checked, cleaned and disinfected with virucidal cleaning products at regular intervals.

TEST POSSIBILITY IN THE HOTEL AND FFP2 MASK PROTECTION

  • Please note: Testing is mandatory every 48 hours (except for recovered or vaccinated guests) - also for children from the age of 11.

  • You are welcome to undergo a daily Covid antigen test in the hotel, this is free of charge for house guests.

  • We kindly ask you to register for the test at the reception desk.

  • The official test result (in agreement with the Ministry of Health) will then be sent within minutes by SMS to the number provided or by e-mail.

  • We ask for your understanding that we charge a contribution towards expenses of EUR 8.00 per test for external guests. A voucher will be issued for this amount, which can then be redeemed in the summer in the á-la-carte area. 

RESTAURANT & BAR

In compliance with all safety and hygiene measures, you can continue to enjoy our half-board without restrictions. We place our guests at a sufficient distance from one another; thus the minimum distance of one meter is guaranteed. As before, the buffets are fully available to you. However, in order to guarantee the minimum distance of 1m, we recommend that you avoid peak times as much as possible. 

SKY RELAX AREA, FAMILY SPA & BLACK BOX GYM

We look forward to welcoming you to our wellness areas! It is our concern to make your stay as pleasant as possible. You can take advantage of our wellness offer as usual in compliance with the hygiene and safety regulations. During treatment, our employees wear face protection - hand washing before and after use is a matter of course, as is thorough disinfection of all objects.

The saunas in our Sky Relax Area and the panoramic indoor pool are open for you until 7.30 p.m.
According to the new regulations, sauna facilities may only be used by one person or by several people living in the same household. We rely on personal responsibility here and do not check the saunas every minute. 2 SPA & Wellness areas with a total of 2,400 m² (with full occupancy (max. 100 guests), each guest has more than 20 m²)
We have posted the respective restrictions for you. Infusions and "waving" are not recommended. In the relaxation rooms, the loungers are aligned with a minimum distance of 1 meter. There are access restrictions and distance rules in both indoor and outdoor pools. Please note our information displays.

Our BLACK BOX GYM fitness room can be used as usual. The fitness equipment is of course disinfected on a regular basis. Please clean the handles and control panels before and after training.

Our reception and reservation team is always available for further questions and information. We wish you a pleasant stay with us at the Hotel Riml.

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OFFICIAL TOURISM PORTAL

Even in these extraordinary times, Austria's hosts do everything to make your stay safe and relaxing. Here you can find out everything you need to know about your next vacation in Austria.